Course curriculum

  • 1

    Constitution & Policy Manual

    • Constitution

    • Policy Manual

  • 2

    Strategy & Operational Plan

    • Strategic Plan

    • Operational Plan

  • 3

    Member Protection, Code of Conduct & Complaints Handling

    • Code of Conduct

    • Member Protection

    • Complaints Handling

  • 4

    Document and Record Control, Brand and Communications & Privacy Policy

    • Document and Record Control

    • Communications and Brand

  • 5

    Membership, Affiliation and Club Service & Facilities

    • Membership Policy

    • Affiliation and Club Service Policy

    • Facilities Policy

  • 6

    Agreements and Contracts

    • Agreements

    • Contracts